Terms & Conditions

Terms & Conditions – Cell Guard

Last Updated: November 25, 2025

These Terms & Conditions (“Terms”) govern your use of the services provided by Cell Guard (“Company,” “we,” “us,” or “our”), including device repair services, sales, and any interactions with our store, staff, or website. By engaging with our services, you agree to be bound by these Terms.

1. Company Information

Cell Guard
Address: Between Puma & Friendly’s, 100 Premium Outlets Dr, Store #310, Blackwood, NJ 08012, United States
Phone: +1 856-441-3136
Email: aroracases@gmail.com

2. Services

Cell Guard provides repair services for mobile devices, tablets, computers, and accessories.
Service timelines, pricing, and outcomes may vary depending on device condition, parts availability, and diagnostic results.

We reserve the right to refuse service for any device that presents safety, legal, or viability concerns.

3. Customer Responsibilities

By submitting a device for repair, you confirm that:

You are the legal owner or have full authorization to request repairs.
You have backed up important data before service.
You understand that data loss may occur during diagnostics or repair.
You have removed passwords, locks, or provided access codes when required for testing.

Cell Guard is not responsible for data loss or software corruption.

4. Diagnostics & Estimates

Initial diagnostics may require opening or testing the device.
Estimates provided before service are approximate. Actual costs may vary depending on:

Additional hidden damage
Part availability
Final diagnostic findings

We will notify the customer before proceeding if additional charges apply.

5. Parts & Warranty

We may use:

New OEM parts
High-quality aftermarket parts
Refurbished components (only with customer knowledge)

Warranty Terms

Warranties apply only to the specific part replaced and/or service performed and do not cover:

Physical damage
Water or liquid exposure
Tampering by the customer or third parties
Software issues not related to the repair
Devices with structural damage that cause repeat failure of the replaced part

Warranty period varies by service and will be communicated during checkout.

6. Liability Limitations

To the fullest extent permitted by law, Cell Guard is not liable for:

Loss of data or files
Future device malfunctions unrelated to the repair
Damage due to existing device conditions (e.g., bent frames, swollen batteries, prior repairs)
Loss of device functionality due to manufacturer security updates
Any indirect, incidental, or consequential damages

Our total liability is limited to the amount paid for the service performed.

7. Unclaimed Devices

Devices left unclaimed for 60 days after notification of completion may be considered abandoned.
We reserve the right to recycle, resell, or dispose of abandoned devices to recover service and storage costs.

8. Payment Terms

Payment is due upon completion of service.
We accept cash, card, and other methods as available in-store.

Refunds are provided only when:

A service cannot be completed, or
A part is unavailable after payment is taken.

No refunds for completed repairs unless required by local laws.

9. Device Warranty Seal / Waterproofing

Opening a device may void its manufacturer warranty or reduce its water resistance rating.
By allowing Cell Guard to open or service the device, you accept these risks.

10. Customer Data & Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our services, you acknowledge and agree to our data handling practices.

(See Privacy Policy for full details.)

11. Intellectual Property

All website content, branding, logos, and materials related to Cell Guard are protected by copyright and intellectual property laws.
You may not copy, reproduce, or distribute any material without written permission.

12. Dispute Resolution

In the event of a dispute:

Customers agree to attempt resolution directly with Cell Guard first.
If unresolved, disputes will be handled under local laws of the State of New Jersey.

13. Changes to These Terms

Cell Guard may update these Terms at any time.
Changes become effective upon posting or customer notification.

14. Contact Us

For questions or concerns regarding these Terms, contact:

📧 aroracases@gmail.com
📞 +1 856-441-3136
📍 Between Puma & Friendly’s, 100 Premium Outlets Dr, Store #310, Blackwood, NJ 08012, United States