Privacy Policy

Privacy Policy – Cell Guard

Last Updated: November 25, 2025

This Privacy Policy describes how Cell Guard (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information. By accessing our services, visiting our store, or contacting us, you agree to the terms described in this Privacy Policy.

1. Company Information

Cell Guard
Address: Between Puma & Friendly’s, 100 Premium Outlets Dr, Store #310, Blackwood, NJ 08012, United States
Phone: +1 856-441-3136
Email: aroracases@gmail.com

2. Information We Collect

We may collect the following categories of information:

a. Identifiers

Name
Phone number
Email address
Billing information
Service or repair history

b. Device Information

Collected during diagnosis or repair only:

Device model and IMEI/serial number
Software version
Diagnostic logs
Battery or hardware performance details

We do not access personal content (photos, messages, contacts, apps) unless required and only with your consent.

c. Internet or Technical Information

IP address
Browser type
Interaction data with our website or online forms

d. Communications

Customer inquiries
Service-related messages
Emails and follow-ups

3. How We Use Your Information

We use your information for the following lawful purposes:

a. Service Delivery

Diagnose and repair devices
Communicate order status, costs, or updates
Issue invoices, receipts, or confirmations

b. Business Operations

Internal recordkeeping
Improving products, services, and customer experience
Maintaining warranty records

c. Legal Compliance

Responding to lawful requests
Maintaining necessary business records

We do not sell personal information.

4. How We Share Information

We may disclose your information only as necessary and as allowed by law:

Service Providers: payment processors, logistics partners, or repair specialists assisting in service delivery
Business Transfers: in the event of a merger, sale, or restructuring
Legal Authorities: when required to comply with applicable laws, court orders, or government regulations

We do not share your information with third parties for advertising or marketing.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information, including:

Restricted staff access
Secure storage and disposal procedures
Encrypted payment processing
Controlled handling of devices and diagnostic data

However, no method of transmission or storage is completely secure.

6. Data Retention

We retain personal and service-related information only for as long as necessary for:

Providing services
Warranty obligations
Legal, tax, or regulatory requirements

After retention periods expire, information is securely deleted or anonymized.

7. Your Rights

Depending on jurisdiction, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal information (subject to legal limitations)
Opt out of communications
Request details about how your information is used

To exercise any of these rights, contact us at: aroracases@gmail.com or +1 856-441-3136.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If we learn such information was collected, we will delete it promptly.

9. International Users

Our services are based in the United States.
If you access our services from outside the U.S., you consent to the transfer of your information to the U.S., where privacy laws may differ from your country.

10. External Links

Our website or content may contain links to third-party websites.
We are not responsible for their privacy practices or content.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes are effective upon posting.
We encourage customers to review this page periodically.

12. Contact Information

For questions, concerns, or privacy requests, contact us at:

📧 Email: aroracases@gmail.com
📞 Phone: +1 856-441-3136
📍 Address: Between Puma & Friendly’s, 100 Premium Outlets Dr, Store #310, Blackwood, NJ 08012, United States